After much deliberation about spam on the part of our corporate office, we have finally come to the decision that the past few months' increase in spam email must be dealt with. We are rolling out a new and innovative plan to use a national blacklist called SORBS which will preemptively block known spammers and the hosts they are connected to.

    This decision means a great advantage to ourselves and every client we provide Internet and email access to. It will free up our network to provide you with better service, and also frees up your personal email boxes from clutter and random chatter.

    There will be a few side-effects by World Wide Net taking this measure. If an individual is not able to send mail to you, that means that they themselves, or the email service or Internet provider they are associated with, have been known to promote spamming in one form or another. Our mantra as an Internet service provider is not to allow such companies to take advantage of our paying users or ourselves by peddling garbage and wasting time. We want you to be happy with our service at every level. If an individual that you know is having trouble emailing you, and receiving “bounce-back” messages, that means that the company they are using to send email out needs to be notified by their paying customers.

    With your satisfaction in mind, we will be glad to attempt to contact any companies that you believe are being blocked by our mail filtering methods. We will do this because we believe that it is our responsibility to ensure that other companies know that they have been put in a national registry that automatically blocks their outgoing emails.

    If you have any questions, please feel free to call World Wide Net's technical support department at (734)513-7707 option 2. You can also email us any questions you have to support@wwnet.net.

If any customers are still experiencing problems with spam, please feel free to forward those messages to abuse@wwnet.net. Our Abusebot will try to get those senders blocked from our servers as quickly as possible.

    Thank you for your patience, and we look forward to hearing from you.

                World Wide Net Technical Support and Administration